Privacy &
your data.

Who We Are

Crafti Corgi Ltd ("Crafti Corgi", "we", "us" or "our") provides graphic design and related creative services.

For the purposes of UK data protection law, Crafti Corgi Ltd is the data controller for the personal information described in this Privacy Policy.

If you have any questions about how we use your personal information, you can contact us at mike@crafticorgi.com.

Information We Collect

We may collect personal information when you contact us, request a quote, enquire about our services, become a Client, or otherwise interact with Crafti Corgi.

This may include:

• your name;
• email address;
• telephone number;
• business or organisation name;
• billing and payment-related information;
• information contained within project briefs, correspondence and feedback;
• files, images, documents or other materials you provide to us;
• records relating to quotations, invoices, payments and Projects; and
• any other information you choose to provide when contacting or working with us.

When you use our website, certain technical information may also be collected automatically. This may include information about your device, browser, pages visited, referring website and how you interact with the site.

How We Use Your Information

We may use your personal information to:

• respond to enquiries and requests for quotations;
• communicate with you about a Project or potential Project;
• provide graphic design and related services;
• prepare and manage quotations, invoices and payments;
• maintain appropriate business and accounting records;
• manage our relationship with Clients and suppliers;
• operate, maintain and improve our website and services;
• protect our business, website and systems from misuse or security threats;
• establish, exercise or defend legal claims; and
• comply with legal, regulatory, tax and accounting obligations.

We will not use your personal information for purposes that are incompatible with those for which it was collected unless permitted or required by law.

Our Lawful Bases for Using Your Information

UK data protection law requires us to have a lawful basis for processing personal information. Depending on the circumstances, we may rely on:

• Contract - where processing is necessary to take steps at your request before entering into a contract, or to provide services under a contract with you.
• Legal obligation - where we need to process information to comply with legal, tax, accounting or regulatory requirements.
• Legitimate interests - where processing is reasonably necessary for the operation and administration of our business, responding to enquiries, maintaining Client relationships, protecting our rights, or improving our services, provided those interests are not overridden by your rights and interests.
• Consent - where we have specifically asked for and received your consent to a particular use of your information. Where we rely on consent, you may withdraw it at any time.

Sharing Your Information

We do not sell or rent your personal information.

We may share personal information with trusted third parties where reasonably necessary to operate our business or provide our services. These may include:

• website hosting and technology providers;
• email and communications providers;
• accounting, invoicing and payment service providers;
• professional advisers such as accountants or legal advisers;
• printers, manufacturers or other production suppliers where their involvement is required for your Project; and
• government bodies, regulators, law enforcement agencies or other parties where disclosure is required by law.

Where third parties process personal information on our behalf, we expect them to handle that information appropriately and only for the purposes for which it has been provided.

International Data Transfers

Some of the technology and service providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection law and that appropriate safeguards are in place where required.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining appropriate business records and meeting legal, tax and accounting obligations.

Different types of information may therefore be retained for different periods. In deciding how long information should be kept, we consider the nature of the information, why we hold it, our legal obligations and whether it may be required to establish or defend legal claims.

When personal information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.

Cookies and Website Analytics

Our website uses cookies and similar technologies to help it operate correctly and to understand how visitors use the website.

Some cookies are necessary for the website to function and do not require your consent. Other non-essential cookies, including those used for analytics or similar purposes, are restricted unless you choose to accept them.

When you first visit our website, you can choose to accept all cookies, decline non-essential cookies, or manage your individual cookie preferences.

You can review or change your choices at any time using the Cookie Preferences control available on our website. You can also control or delete cookies through your browser settings.

How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. While we take appropriate precautions, we cannot guarantee the absolute security of information transmitted electronically.

Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including the right to:

• Access the personal information we hold about you;
• Correct inaccurate or incomplete personal information;
• Request deletion of your personal information in certain circumstances;
• Restrict how your personal information is used in certain circumstances;
• Object to certain uses of your personal information;
• Request data portability in circumstances where that right applies; and
• Withdraw consent at any time where we rely on consent as our lawful basis.

These rights are subject to certain legal conditions and exemptions.

To exercise any of your rights, please contact us at mike@crafticorgi.com.

Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to address them.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Third-Party Links

Our website may contain links to websites operated by third parties. We are not responsible for the content, security or privacy practices of those websites.

We recommend reviewing the privacy information provided by any third-party website before providing personal information to it.

Children's Privacy

Our website and services are not intended for children under the age of 16, and we do not knowingly seek to collect personal information from children.

If we become aware that personal information relating to a child has been collected in circumstances where it should not have been, we will take appropriate steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements or data protection practices.

The latest version will be published on this page and the date at the top of the policy will be updated accordingly.

Contact Us

If you have any questions about this Privacy Policy, how your personal information is handled, or if you wish to exercise your data protection rights, please contact:

Crafti Corgi Ltd
Email: mike@crafticorgi.com
Telephone: (+44) 7368 289315